Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eliezer Villalobos

Eliezer Villalobos

July 11, 2025

5  out of  5
rating by Eliezer Villalobos
"Buen servicio"
Profile photo of Kathryn Galenis

Kathryn Galenis

July 2, 2025

5  out of  5
rating by Kathryn Galenis
"I called to get an insurance quote and was immediately greeted by Carter and her friendly personality. When I told her I was very new to the entire process of getting car insurance Carter immediately began explaining things in a way that I could understand. I felt like she cared about making sure that I understood all parts of my quote and she did not rush through my questions. I hope to never need to file a claim but feel better knowing that I have her to help me through everything!"
We responded:
"Kathryn, thank you so much for your review. Your kind words made Carter's Day as she does care so much about our clients. We are happy to have you here!!"
Profile photo of Alex Elliot

Alex Elliot

July 1, 2025

5  out of  5
rating by Alex Elliot
"Shout out and very big thank you to State Farm in Waynesboro, especially agent Carter they were able to get me insured at literally the very last second. It was down to the 11th hour. My license was gonna get suspended if I didn’t have insurance and they got whip covered like a hot extra crispy hash brown at Waffle House. And they even faxed confirmation over to the DMV since I was in a dead service area at work. All I had to do was give them 3 numbers. Cell. VIN. Mastercard. A llittle pricey but well worth the service the A1+++++ personal customer service and most importantly speed, accuracy and knowledgeable staff."
We responded:
"Thank you so much for this awesome review! Glad we were able to get you taken care of. We are happy to have you here. "
Profile photo of Steve Cline

Steve Cline

June 26, 2025

5  out of  5
rating by Steve Cline
"Very great service, friendly people, who are very knowledgeable. I’ve been with this State Farm for 50 years, always satisfied."
We responded:
"Steve, we greatly appreciate this review and your business over the years. It is always a pleasure talking with you. Thank you!"
Profile photo of Doretha M. Johnson

Doretha M. Johnson

June 13, 2025

5  out of  5
rating by Doretha M. Johnson
"Before calling State Farm I Iooked it up on the website and read the reviews. So many positive statements and many were of Carter. So I called and who did I get, Carter, she was very patient, answered my questions, quoted a great car insurance rate AND had a wonderful sense of humor putting up with interruptions of my dog and Siri! I couldn't have asked for a better agent!"
We responded:
"Thank you, Doretha, what an awesome five-star review!! Happy to hear you had a great experience. We look forward to having you a part of our community. "
Profile photo of Bonnie Aponte-Cohn

Bonnie Aponte-Cohn

June 9, 2025

5  out of  5
rating by Bonnie Aponte-Cohn
"I called Carter on the dealership’s recommendation and she went above and beyond to get me the best policies. Thank you, Carter!"
We responded:
"So happy to hear Carter was able to help take care of you. Thank you so much for the five-star review!!"
Profile photo of Shea Strother

Shea Strother

June 9, 2025

5  out of  5
rating by Shea Strother
"This insurance company is great! I've been with them for years and they've always taken care of all my needs! Highly recommend!"
We responded:
"Thank you for the awesome review, Shea! You have always been an awesome client; we are thankful for you. "
Profile photo of Laurie Bame

Laurie Bame

June 9, 2025

5  out of  5
rating by Laurie Bame
"Nina Gross was incredibly patient and helpful in helping me wade through all aspects of finding suitable auto and home policies. I wonderfully kind person and a very thorough and thoughtful representative. Laurie Bame Staunton VA"
We responded:
"Laurie, thank you for the five-star review and your kind words regarding Nina. We are so happy to have you here. "
Profile photo of Eugenio 99 Antonio

Eugenio 99 Antonio

June 4, 2025

5  out of  5
rating by Eugenio 99 Antonio
"Cam has always helped me with my Insurance needs. Their office is great to work with!"
We responded:
"Thank you for the five-star review! We are happy to have you here. "
Profile photo of cherokeeyah garcia

cherokeeyah garcia

May 29, 2025

5  out of  5
rating by cherokeeyah garcia
"Truly appreciate Everything. This company goes above and beyond for their clients. Especially Carter!!!! Such a pleasure having someone who is respectful, knowledgeable and dedicated. Top tier 👌🏼"
We responded:
"Thank you for the awesome review, Carter appreciates the feedback. We are happy to have you here. "
Profile photo of Virginia Porter

Virginia Porter

May 29, 2025

5  out of  5
rating by Virginia Porter
"Very professional! They addressed my questions and concerns! Great experience and great people to work with!"
We responded:
"Thank you for the five-star review, Virginia! We are happy to have you with us. "
Profile photo of FeeLee

FeeLee

May 22, 2025

5  out of  5
rating by FeeLee
"Awesome Staff. Cameron and Carter are excellent!"
We responded:
"Thank you for the awesome five-star review! We are happy to have you here. "
Profile photo of Younes Zewki

Younes Zewki

May 20, 2025

5  out of  5
rating by Younes Zewki
"Nina Gross is phenomenal. She has made the process of obtaining renters insurance & auto insurance super simple for me. Additionally, she has shown that she cares about her customers and has always been assisting me with all my questions. I highly recommend Nina!"
We responded:
"Younes, thank you so much for the kind review for Nina. We are thankful to have you a part of our office and community. "
Profile photo of crystal Lambert

crystal Lambert

May 9, 2025

5  out of  5
rating by crystal Lambert
"Carter saved me a ton on my insurance when everything was total chaos. It was quick simple ans painless!! Thank you state farm!!"
We responded:
"Crystal, thank you for the five-star review! We are happy to hear you had a great experience with us. "
Profile photo of Sterling Blackwell

Sterling Blackwell

May 8, 2025

5  out of  5
rating by Sterling Blackwell
"Elite Service and Excellent customer service"
We responded:
"Thank you for the awesome five-star review!! We appreciate it."
Profile photo of Haley morris

Haley morris

April 10, 2025

5  out of  5
rating by Haley morris
"I recently got a crack on my windshield, so I had been in touch with multiple glass companies and received some hefty quotes, so I was hoping that my insurance would help me. I reached out to Carter directly to see what I could figure out through my insurance. Carter responded very quickly and got to work on my claim immediately. Within a matter of an hour, my issue had been fully resolved and I had someone from Safelite reaching out to me to schedule a time for me to have my windshield replaced, free of charge! Thanks to a product that Carter had put me in years back. I’ve been with State Farm for as long as I can remember, and have worked directly with Carter for years now. I’ve never once had anything but an awesome experience and end result! Thanks Carter!"
We responded:
"Haley, thank you so much for this awesome review for Carter. Happy to hear she has been an assist to you over the years, thank you for your business and friendship. "
Profile photo of Sarah Leech

Sarah Leech

April 2, 2025

5  out of  5
rating by Sarah Leech
"This is Daniel’s mom was here and got 5 star assistance! Many thanks!"
We responded:
"Thank you for the five-star review!! We appreciate your friendship and kindness. "
Profile photo of Trisha Knox

Trisha Knox

March 28, 2025

5  out of  5
rating by Trisha Knox
"The Morrises have been such a fantastic resource for our family. They are knowledgeable, friendly, professional and gave the best rates and coverage of any agency. They treat you like family. 5++ stars!"
We responded:
"Thank you, Trish!! We appreciate your kindness, friendship, and business!!"
Profile photo of TaylorAnne Barry

TaylorAnne Barry

March 28, 2025

5  out of  5
rating by TaylorAnne Barry
"Cameron was so educated and knows his stuff! I had a wonderful experience. Highly recommend."
We responded:
"We are so happy to hear you had a great experience! Thank you for the kind words for Cameron, lucky to have him here. "
Profile photo of Morgan Lambert

Morgan Lambert

March 28, 2025

5  out of  5
rating by Morgan Lambert
"I had a wonderful experience with Cameron. He was so helpful!"
We responded:
"Thank you for the five-star review, Morgan! "
Profile photo of Gracie Knox

Gracie Knox

March 28, 2025

1  out of  5
rating by Gracie Knox
"Great service, and your employees are efficient and helpful with questions!"
We responded:
"Thank you, Gracie! We appreciate your business and friendship. "
Profile photo of Joy Crickenberger

Joy Crickenberger

March 21, 2025

5  out of  5
rating by Joy Crickenberger
"Nina was very helpful and knowledgeable!!"
We responded:
"Thank you for the kind review of Nina, we are lucky to have her here! "
Profile photo of Yahia Mohammad

Yahia Mohammad

March 3, 2025

5  out of  5
rating by Yahia Mohammad
"أتقدم بشكر إلى السيد كامرون على مساعدتي في اتحدث نيابة عني في الغة الإنكليزي لأنني لااريد التحدث بها في خصوص حادث سيارتي البسيط وشكراالتعاونكم"
We responded:
"Yahia, thank you for the five-star review! It has been a pleasure working with you. "
Profile photo of henrry echeverria

henrry echeverria

February 27, 2025

5  out of  5
rating by henrry echeverria
"Cam has always helped me with my insurance needs and is very pleasant to work with, he is very honest and always willing to help, thank you very much, Cam"
We responded:
"Thank you for this awesome review for Cam! We appreciate your friendship."
Profile photo of Sandra Espinoza

Sandra Espinoza

February 24, 2025

5  out of  5
rating by Sandra Espinoza
"Great customer service. Super helpful, professional and very polite. Would definitely recommend!! Excelente servicio al cliente. Super profesional y muy amable. Definitivamente los recomiendo!!"
We responded:
"Gracias, Sandra!! Thankful for your business and friendship. "